Find answers to the most common questions about our auto financing services
We work with customers across all credit ranges. While traditional lenders often require scores above 650, we specialize in helping those with lower scores, including those with no credit history, past bankruptcies, or collections. Our approval process considers your overall financial situation, not just your credit score.
Our online application process typically takes just 5-10 minutes to complete. Once submitted, most customers receive their approval decision within 15-30 minutes during business hours. We pride ourselves on providing fast, efficient service so you can get behind the wheel of your new vehicle quickly.
To apply, you'll need: a valid Canadian driver's license, proof of income (pay stubs, bank statements, or tax returns), proof of residence (utility bill or lease agreement), and your Social Insurance Number. If you're self-employed, we may require additional documentation like business registration or tax returns.
Yes, we regularly approve customers with past bankruptcies. The key factors we consider include how long ago the bankruptcy was discharged, your current income stability, and your recent payment history. We understand that financial difficulties can happen to anyone, and we focus on your current ability to make payments.
Interest rates vary based on your credit profile, income, and the vehicle you're financing. Our rates typically range from 4.99% to 29.99% APR. We work with multiple lenders to find you the best possible rate for your situation. The better your credit and income, the lower your rate will be.
Absolutely! We offer pre-approval services that let you know your loan amount and rate before you start shopping for a vehicle. This gives you confidence when negotiating with dealerships and helps you stay within your budget. Pre-approval is valid for 30 days and doesn't affect your credit score.
Yes, we offer auto loan refinancing services. If you're currently paying a high interest rate or want to lower your monthly payments, we can help you refinance your existing loan. This is especially beneficial if your credit has improved since you originally financed your vehicle.
We finance all types of vehicles including cars, trucks, SUVs, vans, and motorcycles. We work with both new and used vehicles, though used vehicles must typically be 10 years old or newer and have less than 150,000 kilometers. We also finance vehicles from private sellers and dealerships.
We don't have a strict minimum income requirement, but we do need to verify that you have sufficient income to make your loan payments comfortably. We typically look for a debt-to-income ratio of 50% or less, meaning your total monthly debt payments shouldn't exceed 50% of your gross monthly income.
Our loan terms range from 12 to 84 months (1 to 7 years). Longer terms mean lower monthly payments but higher total interest costs. We recommend choosing the shortest term you can comfortably afford to minimize your total cost. Most customers choose terms between 36 and 60 months.
Yes, you can make extra payments or pay off your loan early without any prepayment penalties. This can help you save money on interest and get out of debt faster. You can make additional payments online, by phone, or by mail. There are no fees for early payoff.
If you miss a payment, we'll contact you to help get you back on track. We understand that unexpected financial difficulties can occur, and we're here to work with you. Late payments may result in late fees and could affect your credit score. We encourage you to contact us immediately if you're having trouble making payments.
Yes, adding a co-signer can help you get approved or secure a better interest rate. A co-signer shares responsibility for the loan and their credit will also be checked. This is often helpful for first-time buyers or those with limited credit history. The co-signer will need to provide the same documentation as the primary applicant.
We can help you with trade-in financing. We'll assess the value of your current vehicle and apply that amount toward your new loan. This can reduce your loan amount and potentially lower your monthly payments. We work with most dealerships to handle the trade-in process smoothly.